Once we have identified the problem, we’ll do our best to either fix it on the spot, or assist you in getting the right parts and personnel there to perform the repair. Our field service professionals are available to visit your facility on an as-needed basis and are personally invested in our clients. Whether it’s the middle of the night or the opening pitch of the World Series, we’ll be there. Our field services are billed on a T&M basis. You can also purchase service as a block of time or service contract.